Privacy Notes


On this page you will find everything having to do with privacy and user's data processing, including sensitive data. This page also describes how we share, store, collect and protect this data. Consequently, we recommend you to carefully read the entire content to avoid any concerns about privacy.

Meetero's Privacy Policies

1. About Sensitive Data

1.1 Our website/app offers some paid services such as « premium memberships » or « pay as you go » credits, which allow users to take full advantage of this service or benefit from special services and features. To get payments, we use professional and internationally reputable third party services, however we do not process, collect or store any sensitive data directly. How we handle this information depends largely on the third party services related to the payment method the user will use. Please refer to this third party service's policy about sensitive data management for more information.

2. About the Data We Collect

2.1 When you create a valid profile on our website/app, these are the main personal information you provide:

  • Your birthdate.

  • Your email address.

  • Your username.

  • Your gender.

  • The gender you are searching.

This information is mandatory to have a valid profile.

Also we may optionally collect information about your contacts, see 2.4 below for more details.

2.1.1 You may also add a personal ad and a profile picture in your basic profile. This information is optional but you will not have a great rank without it, so it's strongly recommended.

2.1.2 Your mobile phone number is not part of your profile, we may ask it to confirm your account and if so, it will never be visible to other people, we will not use it to call you or send you anything. It will remain strictrly confidential and we will not share it with anyone.

2.1.3 Your first and last names are not part of your profile, you can specify them in your settings, or in your billing information for any paid service we may offer. Again, this information remains private and it will not be used or shared with anyone.

2.1.4 Your email address: Will be used to identify your account and for authentication purposes in combination with your password. It will not be used to identify your profile and it will not be visible to others. Your username will serve this purpose. You can't specify it in your personal ad, as our policies don't allow that, even if you agree to share it with others.

2.1.4 As you have already guessed, your username will be the only visible identifier in your profile. It will be the name that others will see and identify you by. It may be any name you want, but once you choose it, it may not be changed or modified. It may be even your real name, even if we don't recommend it.

2.1.5 Your birth date will not be visible to others and we will use it only to determine and update your age, which will be displayed in your profile and search results, unless you make it private. Your age may also be used as a search criteria in a given search. Nevertheless it will not be used to compute your matches or determine suggestions becuase it is not always relevant. Your age will not determine your profile global rank and does not impact the result of your own searches. But obviously, if you are in the age range of someone's search history, that person will have a higher affinity rank with you. In general, age will only impact if it is used as a search criteria or in affinity rank.

2.2 Our website/app also may collect additional information such as your sexual orientation and romantic temperament, your physical appearance and/or description, your personal style, tastes, education, skills, and much more. We will not share this information with anyone and it will be used only inside Meetero.

2.3 Your sexual orientation, physical appearance, etc, will be part of your advanced profile, which is nothing more than additional information about you. It is an important part of your profile and it will make your use of Meetero more customizable. For example, if you are not using Meetero for dating, you may not be interested to show information about your romantic temperament, if you are only interested in dating, you might not be interested to show information about your profession or skills, or maybe you are ok with both. After all, the way you fill your profile largely depend on the way you want to use Meetero, then fell free to customize your profile as you want, without forgetting that having a complete profile is a ranking factor that will make your profile more visible.

2.3.1 Most of the advanced profile information is optional, and you don't have to provide it if you don't want to.

2.3.2 Nothing of what is provided in your profile will be used for anything else, your information remain in the context you have intented to use it and will not be shared with anyone.

2.3.3 Also, your personal information will not be manipulated, used or managed for commercial purposes other than helping you to get in touch with new people.

2.4 Our website may optionally ask you to invite your contacts to join Meetero. If you earn 30 or more stars inviting people, you will get special powers, which allow you to have additional privileges in the system or get more visibility.

2.4.1 Any information about your contacts, obtained directly or through any api, will solely be used to provide the mentioned functionality and invite people to join our service. It will not be stored in our servers once the operation has finished and we will not use it in any different way than the one mentioned here.

2.4.2 In particular, we will not collect, sell, resell or distribute any information regarding the email address and any other data from the user's contacts.

2.4.3 Meetero use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. For more information about Google API Services User Data Policy, click here.

3. Geolocalization

3.1 Geolocalization is only used for account purposes.

3.2 We don't geolocalize users, not because this constitutes any violation whatsoever, but because this is not required by our business model. Anyone is free to find anyone or to be found by anyone, we will not use geolocation to influence these results. Any search results depend solely on the search criteria the user indicates, it's not the result of any geolocalization.

4. How is Your Information Used

4.1 Information about you is exclusively used for the purposes of our website/app, that is, helping you to get in youch with new people.

4.2 WE WILL NOT use it to:

    4.2.1 Offer any service or feature based on your information.

    4.2.2 Conduct any research about how you use our service.

    4.2.3 Send any promotional offer, unless specified otherwise in your preferences.

4.3 We will use your information to:

    4.3.1 Provide you better search results based on your personal data and affinity with other users.

    4.3.2 Conduct analysis of how you interact with others in order to provide suggestions about people you may wish to meet and who may like you.

    4.3.3 Investigate frauds.

    4.3.4 Resolve disputes.

    4.3.5 Enforce our Terms and Conditions.

    4.3.6 Enforce our Policies of Acceptable Use.

    4.3.7 Protect our users from harm.

    4.3.8 Contact you in order to run surveys for research purposes about how to provide you better search results or to obtain feedback. However, this is disabled by default. You could enable it in your privacy settings.

5. What Others May See About You

5.1 Everything you put in your profile may be seen by others.

5.2 Information that is not part of a profile is invisible to others.

5.3 On Meetero, profiles are public by default. This means that your profile can be found by search engines and anyone may find it, even without having a Meetero account and without being authenticated. However, people may find you only by knowing your username, since your real name is not part of your profile. Nevertheless, if you don't want your profile to be public, you can make it private in your Settings.

5.4 If you set your profile as private in the preferences, only online Meetero users will be able to see it, and they will be the only ones able to find you by username, a facility provided by Meetero. If you make your profile private, it will not be shown outside Meetero, unless your profile was previously public and some search engine did not update the changes yet.

6. Rights About Your Data

6.1 Any user owns his/her profile data completely.

6.2 The user can modify or remove his/her personal data any time.

6.3 Some personal information such as the gender or the birth date may be modified only once. This is done with the intentional purpose of avoiding abuses.

7. Account Moderation or Termination

7.1 Any user may terminate his/her account anytime he/she wants.

7.2 If a user terminates an account, this account will remain inactive during 28 days, this is called the grace period during which the user may change his/her mind and get his/her account back. After these 28 days, the account will be permanently deleted.

7.3 We may moderate or terminate any account that violates our Terms and Conditionsor our Policies of Acceptable Use. If an account is moderated the user will not be able to:

    7.3.1 Perform searches.

    7.3.2 View photos details of any profile.

    7.3.3 View photos in carousel of any profile.

    7.3.4 Contact users.

    7.3.5 Interact with others users in any other way.

7.4 A moderation is not permanent. After some time it will be released and the time of that depends on the severity of the violation. A moderated account may also be appealed. If the infraction is very serious, such as creating a scam profile, the account will not be moderated, we will terminate it directly without notice or possibility to appeal and any data or contact data associated with this account will be lost.

8. Final Notes

8.1 The content of this privacy notice is subject to change over time and the nature of each clause is retroactive, i.e., it is considered valid even before its inclusion.

8.2 In general, we work in compliance with international laws on privacy and personal data with particular reference to the dignity of individuals.

8.3 The user's personal data will be used exclusively within the purposes of this site/app.

8.4 Every user has the right to remain anonymous and to determine at any time which data should be displayed and which should not.

8.4 No data from any user will be used outside the scope of this app or in a different way than indicated in our Terms and Conditions.

9. Agreement

9.1 By joining Meetero, the user solemnly and implicitly declares to have carefully read, understood and totally agreed with these privacy policies.

10. Effective date

The privacy policies were last updated on February 14, 2024.

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